Delete your account and data
How to request account deletion
To delete your account and its associated data, email us and we'll process the request for you:
- Send an email to privacy@breeze-web.com.au.
- Use the subject line "Delete my account".
- Send it from — or clearly state — the email address you use to sign in to the app, so we can identify your account.
We may reply to confirm the request before deleting, to make sure no one else is asking on your behalf.
What gets deleted
When your request is processed, we permanently delete your account and the data associated with it that is stored in our cloud, including:
- Your account and sign-in email address
- Baby profiles (names, dates of birth, and photos)
- All tracker logs — feeding, nappy/diaper, sleep, pumping, solids, medicine, temperature and similar entries
- Timers and sessions, reminders, and partner invites
- Your stored app preferences
If you own a shared household, deleting its data also removes it from any partner or co-caregiver you invited, on their next sync.
What is kept, and for how long
We keep no personal data after deletion beyond anything we are legally required to retain. We do not sell your data or use it for advertising. Requests are completed within 30 days of us receiving them. Residual copies in routine encrypted backups are removed as those backups age out.
Deleting data without deleting your account
You don't have to delete your whole account to remove data. Inside the app you can delete individual log entries, remove or archive a child, and erase all data (Settings). These options let you clear data while keeping your account.
Contact
Questions about deletion or your privacy? Contact us at privacy@breeze-web.com.au.